Salesforce
Aaron Schutjer
Adaptable Operations Professional
Minneapolis,MN
Summary
Adaptable, analytical, and creative individual with 9+ years experience working in Operations, Business Dev, and Marketing roles with SaaS / Technology firms serving the K-12 education, medical device, retail inventory, and human resources industries. Other relevant experience includes teaching English overseas, implementing Salesforce at a mid-size nonprofit, and volunteering writing skills for an online project for the New York Tenement Museum.
Overview
12
12
years of professional experience
2
2
Certificates
Work History
Sales Admin / Showroom Receptionist
All, Inc.
Saint Paul, MN
07.2022 - 03.2023
- Performed various sales support / administrative functions at our 12,000 ft. appliance showroom.
- Served as front-desk receptionist on weekends, answered and routed inbound phone calls regarding sales and service, showed guests around the showroom, and took details down for the salespeople to generate more business.
- Provided critical administrative support to the president and second in command of the company in creating bids and providing required documentation to customers.
- Created an 8 page (8.5" x 11") marketing .PDF to assist in the targeting of a new vertical. Designed ad-hoc signage as needed.
- Analyzed and reported on key performance metrics to senior management such as monthly and annual sales figures, along with helping to build out the database necessary for an online clearance portal. Also updated Salesforce for the company president and made sure the most current data was in the database.
- Investigated quality control issues to determine causes of onsite damage and developed strategies for decreasing occurrences.
- Communicated with general contractors and property managers to handle outstanding warranty / service items as promptly as possible.
Operations Manager
Retail Inventory Services, Ltd
St. Paul, MN
05.2020 - 09.2021
- Oversaw day-to-day inventory operations for a Missouri-wide convenience store and spearheaded expansion into the Mid-MO market.
- Diligently performed at a high level during 60+ hour weeks throughout 5 months and repaired the fractured relationship between RIS and the client.
- Spent time understanding customer workflows along with taking phone calls well after EOD with the client to discuss improving our efforts.
Contractor
Aerotek / Masterson Staffing
Minneapolis, MN
12.2018 - 06.2019
- Consistently worked 55-hour weeks processing clinical reviews for a Pharmacy Benefits Management company during peak season.
- Graded written essay portion of standardized exams.
Business & Marketing Development Manager
EasyHire
Remote
03.2018 - 08.2018
- Marketed and sold video interview software designed for companies to create a faster, more efficient, and more consistent candidate experience.
- Responsible over social media posts, pulling user data analytics, authoring the blog, and most importantly creating engaging marketing emails that garnered high open and response rates.
Salesforce Administrator
Minnesota Literacy Council
St. Paul, MN
08.2016 - 04.2017
- Planned and executed an extensive data migration pulling 80,000+ records from their legacy CRM database and pushing to their new Salesforce Nonprofit Starter Pack (NPSP) instance.
- Met frequently with colleagues to define user roles and to develop efficient workflows based on feedback and stakeholder needs.
- Evaluated many donor management tools and ultimately found the best tool, which integrated seamlessly and came with no extra cost.
- Developed ad hoc eCommerce functionality for curriculum sales and modernized their existing online donation form.
- Created and distributed useful reports and dashboards that measured platform adoption and donation information.
Recruiter
Target Search Partners
Salt Lake City, UT
04.2015 - 01.2018
- Partnered with eCommerce companies to determine their staffing needs such as role descriptions, specific technical expertise in demand, and also their company culture.
- Sourced and screened hundreds of individuals for technical positions in software development, UX / UI, front-end design, dev-ops, database architecture, etc.
Sales Operations Manager
MasteryConnect
Salt Lake City, UT
10.2013 - 03.2015
- Generated leads via phone, email, and trade shows to establish and nurture business relationships with schools and districts.
- Conducted 150+ product demonstrations to teachers and district administrators and hosted weekly webinar.
- On-boarded and trained new sales, client success, and marketing hires.
- Created marketing materials such as one-sheets, splash pages, and sales proposal templates to more efficiently provide pricing and secure purchase orders.
- Shared Salesforce.com administration to help ease user experience while maintaining requirements for high-quality, clean, and accurate data.
- Tasked with creating reports and dashboards ad-hoc with Salesforce or using Tableau to visualize more complex sets of data.
Inside Sales Associate
Vital Images
Minnetonka, MN
07.2012 - 08.2013
- Called and emailed existing customers to discuss software upgrades, trainings, trade shows, system hardware, and new products.
- Responsible for logging all communications, opportunity growth, and other customer transactions in Salesforce.
- Built and delivered reports and customer lists with Salesforce to support day-to-day business analytics for data-driven sales.
ESL Teacher
YBM - ECC
Daejeon, South Korea
02.2011 - 03.2012
- Taught English to students ages five to fifteen in South Korea.
- Responsibilities included building engaging curriculum to supplement standardized rote-focused work, grading schoolwork, explaining grammatical idiosyncrasies in English, all while sustaining an "English-only" atmosphere.
- Tutored (on a 1:1 basis) adults who were learning English to help in their professions.
- Edited many papers and presentations for colleagues.
- Maintained a strong work ethic despite the long 50+ hour weeks (for a year), difficult teacher turnover and corporate mismanagement.
Education
TEFL (Teaching English As A Foreign Language) Certification -
05.2011 - 2011.08
Bachelor of Science - English, History
09.2005 - 2009.12
Websites
Timeline
Sales Admin / Showroom Receptionist - All, Inc.
07.2022 - 03.2023
Certified Salesforce Administrator (201) - Spring, 2022
05-2022
Operations Manager - Retail Inventory Services, Ltd
05.2020 - 09.2021
Contractor - Aerotek / Masterson Staffing
12.2018 - 06.2019
Business & Marketing Development Manager - EasyHire
03.2018 - 08.2018
Salesforce Administrator - Minnesota Literacy Council
08.2016 - 04.2017
Recruiter - Target Search Partners
04.2015 - 01.2018
Sales Operations Manager - MasteryConnect
10.2013 - 03.2015
Inside Sales Associate - Vital Images
07.2012 - 08.2013
Teaching English as a Foreign Language (TEFL Certification) - 2011
08-2011
Hamline University - TEFL (Teaching English As A Foreign Language) Certification,
05.2011 - 2011.08
ESL Teacher - YBM - ECC
02.2011 - 03.2012
University of Wisconsin - River Falls - Bachelor of Science, English, History
09.2005 - 2009.12
Certification
Teaching English as a Foreign Language (TEFL Certification) - 2011
Software
Excel
PowerBI
SharePoint
Tableau
Epicor ERP