Meh'Lon Ashley
Antioch,CA
Summary
Skilled Teller brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Teller
Cash 1
Antioch, CA
10.2023 - Current
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Followed up on requests from customers in a timely manner.
Teller
California Check Cashing
Antioch, CA
07.2023 - 10.2023
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Cross-sold additional bank products when applicable to meet customer needs.
- Explained the features of various banking products available to customers.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Reported any operational issues or system problems that occurred during shift promptly.
Cashier
Chick-Fil-A Restaurant
Pittsburg, CA
04.2022 - 07.2023
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Cashier
Burlington
Pittsburg, CA
05.2021 - 04.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Babysitter
Keras Family Quality Child Care
Richmond, CA
06.2020 - 07.2020
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Providing a safe environment for children to explore their curiosity and creativity.
- Teaching good manners by setting clear expectations for behavior in various settings.
Education
High School Diploma -
De Anza High School
Richmond, CA06.2021
Stege Elementary School
Richmond, CACrespi Middle School
El Sobrante, CASkills
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Microsoft Office
- Meticulous and Organized
- Research and Data Analysis
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Documentation and Reporting
- Scheduling and Calendar Management
- Customer Service
- Active Listening
- Adaptability and Flexibility
- Behavior Observation
- Crisis Management
- Problem Solving
- Cash Handling
- Product Scanning
- Cash Register Operation
Timeline
Teller
Cash 1
10.2023 - Current
Teller
California Check Cashing
07.2023 - 10.2023
Cashier
Chick-Fil-A Restaurant
04.2022 - 07.2023
Cashier
Burlington
05.2021 - 04.2022
Babysitter
Keras Family Quality Child Care
06.2020 - 07.2020
High School Diploma -
De Anza High School
Stege Elementary School
Crespi Middle School